Beco’s 3-Hour Cooling Guarantee

Need AC repair fast? With our exclusive 3-Hour Cooling Guarantee, your system will be blowing cold air within 3 hours of your scheduled booking — or your $89 diagnostic fee is on us.

Here’s How It Works

When you book an AC repair appointment with Beco Air & Heat, our 3-Hour Cooling Guarantee means we’ll have your system blowing cold again within 3 hours of the time the appointment is booked — or your $89 service call fee is waived.

If you're not available right away and choose a later appointment time, no problem — in that case, the 3-hour clock begins when our technician arrives at your home. Either way, your comfort is on our clock.

Important: Be sure to tell our team when you book the appointment that you want the 3-Hour Guarantee applied. This allows us to prioritize your call and ensure you qualify.

What Does the $89 Service Call Cover?

The $89 fee covers the cost of dispatching a licensed technician to your home, along with full diagnostic testing to determine what caused the AC failure. It’s not just a “trip charge” — it’s a full system inspection by a trained pro using advanced tools to pinpoint the issue.

If your system requires a repair, the technician will explain your options and provide upfront pricing before proceeding. In some cases, the system may have more than one issue that only becomes clear once it starts running again — if that happens, we’ll let you know right away and adjust our plan with your approval.

Important Details

• ⏱️ The 3-hour clock begins when the appointment is booked — unless you request a later time, in which case the clock starts when our technician arrives at your home.
• 📞 You must inform the office at the time of booking that you’d like the 3-Hour Cooling Guarantee applied to your service.
• 👥 A responsible adult must be present at the home for us to begin diagnostics and perform the work.
• 📍 The service address must be within a 30-minute drive of our office at 233 E Terrace Ct, Aledo, TX, under normal traffic conditions.
• ⚙️ If your system requires a part we don’t have on the truck — and we need to pick it up or order it — the guarantee still applies. You will not pay the $89 service call if cooling isn’t restored within the 3-hour window.
• 💵 Repairs are priced separately from the diagnostic. If a repair is needed and approved, you only pay for the work performed — not the waived service fee.

Frequently Asked Questions

What if I call in the morning but can’t meet the technician until later?

No problem. If you choose a later time, the 3-hour clock starts when our technician arrives. Just let us know your preferred window when booking.

What happens if my AC needs a part that isn’t in the truck?

If we have to leave to pick up a part or special order it and can’t restore cooling within 3 hours, your $89 fee is waived. You’ll still receive a quote for the repair itself, which is billed separately if approved.

What does the service call include?

The $89 service call includes technician travel, full diagnostics, and a written quote. If we restore cooling within 3 hours, the fee stands. If we don’t, it’s waived — guaranteed.

Do I still pay if I decline the repair?

If we successfully restore cooling within 3 hours and you choose not to proceed with a recommended repair, the $89 still applies. If cooling is not restored, the fee is waived regardless of your decision.

Do you offer this guarantee for heating too?

No, the 3-Hour Cooling Guarantee is for AC systems only. However, we still respond quickly to heating emergencies during colder months.

Book With Confidence

Call or schedule online today. If your AC isn’t cooling within 3 hours of your appointment, the diagnostic is on us — no stress, no strings attached.